Job Qualifications:

• Proven experience working in a Telesales or sales role for 1 or more years. (Preferably same industry).
• Proven track record of successfully meeting sales quota preferably over the phone.
• Have previous experience in selling IT products. (Preferably hardware)
• Great interpersonal, communication, presentation, and negotiation skills.
• Proficiency in all Microsoft Office applications and CRM software.
• Ability and willingness to learn about products and services specifications and benefits.

Job Description:

• Initiating sales with potential customers and qualifying prospects over the phone.
• Keeping up to date on all products and informing customers of new products.
• Go the “extra mile” to meet sales quota and facilitate future sales.
• Keep records of calls and sales and note useful information.
• Take and accurately process orders.
• Assisting in resolving customer complaints/disputes.
• Builds repeat sales through strong customer relationships by focusing on customers’ wants and needs.
• Updating customer details thru CRM.