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Telesales Representative

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  • Telesales Representative

Job Description

Job Qualifications:

  • Proven experience working in a Telesales or sales role for 1 or more years. (Preferably same industry).
  • Proven track record of successfully meeting sales quota preferably over the phone.
  • Have previous experience in selling IT products. (Preferably hardware)
  • Great interpersonal, communication, presentation, and negotiation skills.
  • Proficiency in all Microsoft Office applications and CRM software.
  • Ability and willingness to learn about products and services specifications and benefits.

Job Description:

  • Initiating sales with potential customers and qualifying prospects over the phone.
  • Keeping up to date on all products and informing customers of new products.
  • Go the “extra mile” to meet sales quota and facilitate future sales.
  • Keep records of calls and sales and note useful information.
  • Take and accurately process orders.
  • Assisting in resolving customer complaints/disputes.
  • Builds repeat sales through strong customer relationships by focusing on customers’ wants and needs.
  • Updating customer details thru CRM.

 

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