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Onsite Support Engineer

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  • Onsite Support Engineer

Job Description

Responsibilities:

  • Graduate of any Bachelor’s Degree Course.
  • 1-2 years experience in sales. fresh grad with good scholastic record may be considered.
  • Strong client management skills and ability to keep commitments.
  • Strong motivation and a positive approach in doing and analyzing new business opportunities.
  • Has confidence in presenting about the company and its products and services to clients and colleagues.
  • Acknowledges and clarifies customer inquiries, requests or complaints to ensure that needs are identified, documented and addressed.
  • Installation and assembling of PC.
  • Installing and configuring new hardware and software.
  • Prepare Summary Helpdesk Report – daily & weekly.

Qualifications:

  • Candidate must possess at least a Bachelor’s/College Degree , Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
  • At least 1 year of working experience in software and hardware PC support.
  • With basic knowledge in LAN/WAN configuration.
  • Knowledge in Helpdesk and Desktop Management.
  • Must have excellent communication and interpersonal skills.
  • Accommodates call inquiries regarding maintenance and other support services.
  • Flexible and can work with minimal supervision.
  • Has a sense of urgency in addressing clients’ concerns and requirements.
  • Must be willing to work and be assigned in different sites.

Application Form

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