Responsibilities:
- Will be responsible in installation, configuration and maintenance of network devices and or systems analysis, design and development.
- Will provide pre-sales support such as proof of concept (POC), product demo and will be responsible in designing and planning on solutions, product and services to ensure a smooth implementation and deployment.
- Provides post- sales support to the client and will make sure that the expected turn-around time will be achieved.
- Take ownership in providing accurate and reliable resolutions to problems of the client.
- Documents processes and system configuration.
- In-charge of Project Management.
- Assists other engineers in providing support solution.
- Coordinates problems encountered in the system to supervisor and other departments to ensure smooth flow of service.
- May be required to attend vendor sponsored trainings to ensure that product knowledge and skills are always updated.
- Wil be trained for various products and services.
Qualifications:
- Candidate must possess at least a Bachelor’s/College Degree in Computer Engineering, Information Technology or any other IT related courses.
- CCNA certification is required.
- Must have extensive knowledge in LAN and WAN Infrastructure and design.
- Knowledge in Network Security using UTM Firewall, Proxy and VPN is an advantage.
- Experience in configuring and implementing network solutions.
- Knowledge in configuring Switch Protocols HSRP/VRRP/GLBP, MSTP, LACP.
- Knowledge in Routing, Switching, Firewall and Wireless configuration.
- Preferably with knowledge in Active Directory Setup and Exchange Server.
- Knowledge on Virtualization is an Advantage.
- Expert in using MS Excel, Visio and MS word for reporting.
- With excellent oral and verbal communication skills.
- Self-motivated individual who is able to work independently, take ownership and organize work flow to concurrently meet multiple milestones and deadlines.
- Must be trainable and fast learner.
- Must be independent and willing to work on extended hours.
- Fresh graduate with good scholastic records will be considered.
