Responsibilities:
- Will be responsible for installation, configuration, and maintenance of network devices and or systems analysis, design, and development.
- Will provide pre-sales support such as proof of concept (POC), and product demo and will be responsible for designing and planning solutions, products, and services to ensure a smooth implementation and deployment.
- Provides post-sales support to the client and will make sure that the expected turn-around time will be achieved.
- Take ownership in providing accurate and reliable resolutions to problems of the client.
- Documents processes and system configuration.
- In charge of Project Management.
- Assists other engineers in providing support solutions.
- Coordinates problems encountered in the system to supervisor and other departments to ensure smooth flow of service.
- May be required to attend vendor-sponsored training to ensure that product knowledge and skills are always updated.
- Will be trained for various products and services.
Qualifications:
- Candidate must possess at least a Bachelor’s/College Degree in Computer Engineering, Information Technology, or any other IT-related courses.
- CCNA certification is required.
- Must have extensive knowledge in LAN and WAN Infrastructure and design.
- Knowledge in Network Security using UTM Firewall, Proxy, and VPN is an advantage.
- Experience in configuring and implementing network solutions.
- Knowledge in configuring Switch Protocols HSRP/VRRP/GLBP, MSTP, LACP.
- Knowledge of Routing, Switching, Firewall, and Wireless configuration.
- Preferably with knowledge in Active Directory Setup and Exchange Server.
- Knowledge of Virtualization is an Advantage.
- Expert in using MS Excel, Visio, and MS word for reporting.
- With excellent oral and verbal communication skills.
- Self-motivated individual who can work independently, take ownership and organize workflow to concurrently meet multiple milestones and deadlines.
- Must be a trainable and fast learner.
- Must be independent and willing to work for extended hours.
- Fresh graduates with good scholastic records will be considered.
