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Support & Services



 

Professional Services


Microbase does not only provide the best IT solutions in the market. We make sure that we also deliver quality support and services to our customers. Through our Customer Support Department, Microbase guarantees that our products and solutions will conform to customer’s actual requirements and will run seamlessly in their business environment.

 

IT Consulting Services

 

Our Consulting Services Team can provide a broad range of specialized IT consulting services designed to help you achieve IT operation efficiency – from tactical project components to a fully integrated end-to-end IT solution.

 

Services: 

  • Datacenter Management
  • Endpoint Management
  • Virtualization
  • Identity and Log Management

 

See detailed description on this.

 

Implementation and Repair Services

 

We provide implementation and repair services for the various products that we carry.  For select products, we are authorized and certified to conduct warranty services.

 

Services:

  • Hardware  Installation, Configuration and Repair
  • Software Deployment, Configuration and Repair
  • Network Design, Deployment and Troubleshooting
  • Warranty Services

 

Maintenance Services for Hardware and Software

 

Our maintenance services provide additional support for products and services purchased from Microbase. These services provide what the product’s standard warranty cannot.  Our maintenance packages are highly flexible to cater to each customer’s unique support requirements. 

 

Services: 

  • Preventive Maintenance Services
  • Corrective Maintenance Services
  • Incident-based Maintenance Services 
  • 24x7 Premium Support Services 

 

 

 

 

 

 

 

 


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